What do I do when an item is damaged or faulty?
Should an item be delivered faulty or have a defect within the warranty period, you can send the defective item back to us as a complaint using the return sticker. Please notify us in writing which king of defect the item has. We will review the article and then get in touch to you.
Please note that in order to examine the defective items, it is necessary for us to see them in the original.
Should an item be delivered faulty or have a defect within the warranty period, you can send the defective item back to us as a complaint using the return sticker. Please notify us in writing which king of defect the item has. We will review the article and then get in touch to you.
Please note that in order to examine the defective items, it is necessary for us to see them in the original.
