How can I place my order?
An order can only be placed via the online shop. You can register as a customer or place an guest order and provide us with a valid email address so that we can inform you about the status of your order.
Orders via telephone are unfortunately not possible.
How do I order an article online?
To order an item, you need to specify the size and, if necessary, the color from the available options and put it into your shopping bag by clicking on "Add to Shopping Bag" button.
With the filled bag, you can then go to the "Checkout" and order the goods during further ordering process. Additionally, you can also see which items are already in the shopping bag. Only by hitting the "Complete Purchase" button will you have to pay for your order.
For information about the various shipping and payment options, see questions about payment and questions about shipping.
Will I receive an order confirmation?
After completing your order you will receive an order confirmation. This way you'll know that your order has reached us.
We also recommend checking your spam filter for incoming emails.
If, for some reason, you did not receive an order confirmation, please do not hesitate to contact our customer service at:
+49 (0) 40 636 07 68 0
Can I add an item to my order after it has already been placed?
Once an order has been placed, it is not possible to add further items to it.
If you wish to order more items, please contact our customer service via email or telephone and they will cancel your order altogehter. Then proceed and order the desired items again.
Can I have my order gift-wrapped?
For certain items you have the possibility to have them gift-wrapped at myClassisco.com.
To choose this option, simply mark the box below these items in your shopping bag.
Depending on the size of the gift we use elegant gift boxes, high-quality wrapping paper and carefully selected gift ribbon.
During the Christmas season you have the option to choose between a neutral or a festive design for your gift.
We charge 3 € for each lovingly wrapped gift.
Can I cancel an order that has already been placed?
If you wish to cancel your order, please contact our customer service.
An order can only be placed via the online shop. You can register as a customer or place an guest order and provide us with a valid email address so that we can inform you about the status of your order.
Orders via telephone are unfortunately not possible.
How do I order an article online?
To order an item, you need to specify the size and, if necessary, the color from the available options and put it into your shopping bag by clicking on "Add to Shopping Bag" button.
With the filled bag, you can then go to the "Checkout" and order the goods during further ordering process. Additionally, you can also see which items are already in the shopping bag. Only by hitting the "Complete Purchase" button will you have to pay for your order.
For information about the various shipping and payment options, see questions about payment and questions about shipping.
Will I receive an order confirmation?
After completing your order you will receive an order confirmation. This way you'll know that your order has reached us.
We also recommend checking your spam filter for incoming emails.
If, for some reason, you did not receive an order confirmation, please do not hesitate to contact our customer service at:
+49 (0) 40 636 07 68 0
Can I add an item to my order after it has already been placed?
Once an order has been placed, it is not possible to add further items to it.
If you wish to order more items, please contact our customer service via email or telephone and they will cancel your order altogehter. Then proceed and order the desired items again.
Can I have my order gift-wrapped?
For certain items you have the possibility to have them gift-wrapped at myClassisco.com.
To choose this option, simply mark the box below these items in your shopping bag.
Depending on the size of the gift we use elegant gift boxes, high-quality wrapping paper and carefully selected gift ribbon.
During the Christmas season you have the option to choose between a neutral or a festive design for your gift.
We charge 3 € for each lovingly wrapped gift.
Can I cancel an order that has already been placed?
If you wish to cancel your order, please contact our customer service.
