Who do you ship with?
The shipment is handled by our shipping partner DHL. We ship climate neutral with GoGreen.
Once your order is on its way, you will receive an email with a tracking number. This way you'll be able to track the status of your shipment.
How much is the shipping fee?
The costs for packaging and shipping for orders that are shipped within Germany are 5,90€. We inform you that you bear the costs for the return shipment. You have, the possibility to return the articles within 14 days after receipt using the enclosed return label in order to receive a refund of the pure purchase price.
An express shipping within Germany with delivery on the following day until 12 a.m. or during the day (except on Sundays) is available for an additional fee from 12,95 €.
Delivery to other European countries and Switzerland involves higher costs for packaging and shipping.
For current delivery costs, please refer to the chart delivery costs. We inform you that you bear the costs for the return shipment.
For further important information, please refer to the catergory "Shipping and Delivery".
How long do I have to wait for my order?
The shipment is handled by our shipping partner DHL.
Delivery within Germany usually takes 2-3 days.
Express delivery within Germany takes 1 day.
Deliveries outside the German mainland (islands, islets, Heligoland) may take 1-2 days longer.
Deliveries to Austria take 3-4 and to Switzerland 4-7 working days.
Can I have my order send to a "Packstation"?
In Germany, shipments can also de delivered to "Packstation". Please note your unit number and your postal no. in your billing or delivery address in the address extension field.
Large parcels that do not fit into the rented box, might need to be fetched at a branch of the Deutsche Post and/or DHL Express Station.
How can I receive my order quicker? (EXPRESS)
For many of our products we offer the express delivery service within Germany.
With the express shipment, there is a possibility to have your order delivered on the next day until 12 a.m. (except on Sundays). Please choose the express shipment during your order process when asked to specify the "address/payment method".
Please note that we need to receive your order until 1 p.m. (Mon-Thurs) to be able to send it with the express service and get your order delivered on the next day until 12:00 a.m.
We offer this service for an additional fee from 15,95 € from Monday to Friday.
There is also a possibility of a Saturday delivery before 12 a.m.
Here, the extra shipping fee is from 24,95 €. The order must be received on Friday until 1 p.m. to be delivered on Saturday.
You can also contact our customer service if you wish to use the express delivery service after you have placed your order.
Can I specify a different delivery address?
You can specify a different delivery address during the checkout process under "address".
As long as the order has not been dispatched yet, it is possible to have the delivery address changed via customer service.
When purchasing on account, the specification of a different delivery address is not possible.
How can I track my shipment?
As soon as we have shipped your order, you will receive an email from out shipping partner with the DHL tracking number. It can take up to 24h until the tracking becomes active
What fees arise for delivery to Switzerland?
For deliveries to Switzerland, no Swiss taxes, customs and transactions fees are included in the item price. Goods will be shipped with the German VAT subtracted from the price, meaning that you will have to settle the remaining fees upon delivery of the order.
The customs and transaction fees are not refundable by myClassico.com in case of a return.
For the return of the goods from abroad you bear the costs of the return.
The shipment is handled by our shipping partner DHL. We ship climate neutral with GoGreen.
Once your order is on its way, you will receive an email with a tracking number. This way you'll be able to track the status of your shipment.
How much is the shipping fee?
The costs for packaging and shipping for orders that are shipped within Germany are 5,90€. We inform you that you bear the costs for the return shipment. You have, the possibility to return the articles within 14 days after receipt using the enclosed return label in order to receive a refund of the pure purchase price.
An express shipping within Germany with delivery on the following day until 12 a.m. or during the day (except on Sundays) is available for an additional fee from 12,95 €.
Delivery to other European countries and Switzerland involves higher costs for packaging and shipping.
For current delivery costs, please refer to the chart delivery costs. We inform you that you bear the costs for the return shipment.
For further important information, please refer to the catergory "Shipping and Delivery".
How long do I have to wait for my order?
The shipment is handled by our shipping partner DHL.
Delivery within Germany usually takes 2-3 days.
Express delivery within Germany takes 1 day.
Deliveries outside the German mainland (islands, islets, Heligoland) may take 1-2 days longer.
Deliveries to Austria take 3-4 and to Switzerland 4-7 working days.
Can I have my order send to a "Packstation"?
In Germany, shipments can also de delivered to "Packstation". Please note your unit number and your postal no. in your billing or delivery address in the address extension field.
Large parcels that do not fit into the rented box, might need to be fetched at a branch of the Deutsche Post and/or DHL Express Station.
How can I receive my order quicker? (EXPRESS)
For many of our products we offer the express delivery service within Germany.
With the express shipment, there is a possibility to have your order delivered on the next day until 12 a.m. (except on Sundays). Please choose the express shipment during your order process when asked to specify the "address/payment method".
Please note that we need to receive your order until 1 p.m. (Mon-Thurs) to be able to send it with the express service and get your order delivered on the next day until 12:00 a.m.
We offer this service for an additional fee from 15,95 € from Monday to Friday.
There is also a possibility of a Saturday delivery before 12 a.m.
Here, the extra shipping fee is from 24,95 €. The order must be received on Friday until 1 p.m. to be delivered on Saturday.
You can also contact our customer service if you wish to use the express delivery service after you have placed your order.
Can I specify a different delivery address?
You can specify a different delivery address during the checkout process under "address".
As long as the order has not been dispatched yet, it is possible to have the delivery address changed via customer service.
When purchasing on account, the specification of a different delivery address is not possible.
How can I track my shipment?
As soon as we have shipped your order, you will receive an email from out shipping partner with the DHL tracking number. It can take up to 24h until the tracking becomes active
What fees arise for delivery to Switzerland?
For deliveries to Switzerland, no Swiss taxes, customs and transactions fees are included in the item price. Goods will be shipped with the German VAT subtracted from the price, meaning that you will have to settle the remaining fees upon delivery of the order.
The customs and transaction fees are not refundable by myClassico.com in case of a return.
For the return of the goods from abroad you bear the costs of the return.
